Microsoft Office 2013 Issues Microsoft Excel 2013 Microsoft Office 2013 Microsoft Outlook 2013 Microsoft Powerpoint 2013 Microsoft Word 2013 [Fixed] Office 2013 has stopped working!

[Fixed] Office 2013 has stopped working!

Unknown

Microsoft Excel has stopped working.
Microsoft Word has stopped working.
Microsoft Outlook has stopped working.
Microsoft PowerPoint has stopped working.

Hi Friends,

Like you, I faced this problem after I upgraded my MS Office 2010 to MS Office 2013 and spent plenty amount of hours trying to fix it.
YES IT'S FRUSTRATED! Just look at the screenshot of me trying to find a solution on this:

Event Viewer Errors:

(might be varies from you, but you get the picture)

Faulting application name: EXCEL.EXE, version: 15.0.4420.1017, time stamp: 0x50673286
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x70c
Faulting application start time: 0x01ce148bae1be7ed
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: unknown
Report Id: ec6f1ad1-807e-11e2-ba40-4437e69e70e1

Faulting application name: WINWORD.EXE, version: 15.0.4420.1017, time stamp: 0x5067349a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x588
Faulting application start time: 0x01ce13fb6fe1ad27
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: unknown
Report Id: ae8f3bec-7fee-11e2-90f9-4437e69e70e1

Faulting application name: OUTLOOK.EXE, version: 15.0.4420.1017, time stamp: 0x506734e2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x8cc
Faulting application start time: 0x01ce13f3e5651137
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: unknown
Report Id: 27012797-7fe7-11e2-bcd6-4437e69e70e1

The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

InitializeSvcAPI failed with hr = 0x80048883

By the way, just for your information; I'm running Windows 7 Professional 64-bit and Microsoft Office 2013 Standard 32-bit.

The Solutions

I have 2 known fixes here; before trying anything, please make sure you can run excel/winword/powerpoint/outlook in safe mode, otherwise these 2 fixes is not for you. I'll use Excel for example.

Press Win + R for run, then enter excel /safe

If Excel 2013 successful run in safe mode, proceed with the fixes, else go back to Google. Good luck.

Fix 1: If you have an Epson Scanner / ABBYY-FineReader

(ABBYY-FineReader is a software bundled together with Epson Scanner)

Fix 1a
1. Run Excel in safe mode. (Win + R ; "excel /safe")
2. Go to File - Options
3. Go to Add-ins
4. Choose COM Add-ins and press Go...
5. Uncheck every box and press OK.
Try to run Excel normally now.

Fix 1b
1. Go to Control Panel
2. Click on Uninstall a program
3. Right click on ABBYY-FineReader and click uninstall.
4. Restart if necessary.
Try to run Excel normally now.

Update: another fix for ABBYY-FineReader
Open ABBYY-FineReader, go to the help menu and search for new updates. Download the newest update. Uninstall ABBYY-FineReader and then reinstall it with the newly downloaded update. Now ABBYY-FineReader works flawlessly scanning into Word and Excel. Also, the newest update does not use add-ins to do it.
(thanks to Anonymous commenter on August 1, 2015)

Fix 2: Disable hardware acceleration

(This fixed MY problem!)

1. Run regedit (Win + R ; "regedit")
2. Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common
3. Create a New Key and name it "Graphics"
4. Select Graphics, right-click on the right panel and create a New DWORD (32-bit) Value and name it DisableHardwareAcceleration.
5. Enter Value data as 1
Try to run Excel normally now.

For some reason, if you're using any USB docking station with DisplayLink driver, please uninstall or update the driver to atleast version 7.1 M1.
Link to download: http://www.displaylink.com/support/downloads.php

Good luck!

Give me a Like, a +1 or just drop a comment if this fix yours! :D

Regards,
Jo.

Hi Jo,

none worked for me. Here is my problem.

I have a macro that exports a worksheet as pdf. code is working perfect for 2007, 2010 but creating problem in 2013. I ran the code in debug mode. everything is fine but as soon as the below line is executed. it says Excel has stopped working :

sht_Output.ExportAsFixedFormat xlTypePDF, sItem & "/" & filename, xlQualityStandard

I am not sure what the problem is. I am able to export as pdf manually but the VBA in excel 2013 is giving that error. I will highly appreciate a solution to this problem.

Thanks in advance

Unknown June 20, 2013 at 2:30 PM

I don't exactly know why do you need a macro to export to PDF?
Just "Save as" the worksheet and choose "Save as type" as PDF?

Anonymous June 20, 2013 at 2:38 PM

I have an excel report with Emp Name , Address, phone No etc details.. These details are also stored in a separate sheet (say data_sheet). My macro basically
copies the data from data_sheet and pastes them in report and the save the report as pdf.

This is an automatic process to generate pdf reports for all employees and works great in excel 2007, 2010.

need help to do this in excel 2013

Anonymous June 20, 2013 at 3:53 PM

Hi Joe,

The reason i am using a macro to save sheet as pdf is because i have a report with Emp Name , Address, phone No etc details. this report is being produced for n no of employees.

Details of these n employees are stored in a separate sheet (say data_sheet).

My macro basically copies the data from data_sheet and pastes them in report and then save the report as pdf.

This is an automatic process to generate pdf reports for all employees and works great in excel 2007, 2010.

need help to do this in excel 2013

statement that i am using is :

sht_Output.ExportAsFixedFormat xlTypePDF, sItem & "/" & filename, xlQualityStandard

I am not sure what the problem is. I am able to export as pdf manually but the VBA in excel 2013 is giving that error. I will highly appreciate a solution to this problem.

Thanks in advance
:((

Anonymous June 21, 2013 at 7:04 AM

FIX 2 WORKED

THANK YOU

Anonymous June 22, 2013 at 3:00 AM

Solution 1a worked for me! Thank you very much for your clear, helpful instructions! Yay!

Anonymous July 3, 2013 at 11:29 PM

I love you,it fixed by fix1a ... :)

Anonymous July 8, 2013 at 4:46 AM

I can't believe I had to change the registry - thanks for the tip; why does microsoft beta test its products on the poor general public - I spent 12 hours of my life and paid cash for the privilege before I found this blog......we should send microsoft an invoice

Unknown July 8, 2013 at 4:53 PM

hello
I have office 2013
when run word 2013
Microsoft Word
Microsoft Word has stopped working
Windows can check online for a solution to the problem the next time you go online.
Check online for a solution later and close the program
Close the program
Debug the program
help me

Anonymous July 16, 2013 at 4:22 AM

I should just add my remarks to help others since my conclusions are definitive.

The Control Panel repair (local or online) didn't do anything except force me to find my license keys.

Fix 1a worked for me, since installing my Epson printer is apparently what caused the ABBYY software to be installed. This included the "COM add-in" for Office 2013, and that is what broke things. It broke, unbeknownst to me, after I installed the printer. I did not need to uninstall the software, only disable (uncheck) the add-in from the Options in BOTH programs while in /safe mode, and then I could run Word and Excel normally without incident.

Thanks for the help, OP!!

Anonymous July 22, 2013 at 10:44 PM

You're a hero! Fix 2 worked :-)

Anonymous July 26, 2013 at 5:49 PM

fix2 worked for me. ^________^
Thank you very much. I hv tried many ways but not fixed.
Now i'm so glad! Thanks again!

PL77 August 1, 2013 at 5:57 AM

All I had to do was install the DisplayLink update. Totally random but IT WORKED!!! Can't thank you enough. I've spent hours on this and days without MS products on my office computer so...hooray!

Anonymous August 1, 2013 at 6:12 AM

Made the mistake of trying the Microsoft sites....yep....not much help but your suggestions worked a treat. We must like punishment from MS - pay for a product that does not work out of the "box" and than spend time fixing the product instead of using it!!!

Anonymous August 5, 2013 at 11:27 AM

THANK YOU SO MUCH for posting solutions to this issue!!!!!!!!! 2.5 hours of frustration uninstalling, reinstalling and trouble shooting this problem. Like other commenters, Microsoft trouble shooting was NO help! I tried fix # 1 and # 2 and neither worked for me. Uninstalling Abbyy Fine Reader was the fix! Thanks again!!! :)

Unknown August 11, 2013 at 7:38 PM

thank you very much, fix2 worked. I spent long time last time when i had trial version of office 365 where word was hanging. Now i had bought office 2013, again word was not working. Spent late night yesterday on this for 2-3 hrs and couldn't find any solution. This is great. Just one query, does the fix 2 - to disable HW acceleration have any affect on office? is it by default enabled and what is the use of it?

srinivas KC

Anonymous August 11, 2013 at 11:16 PM

did #2. good job. thanks. - reggie b

Anonymous August 15, 2013 at 8:18 AM

try closing the jusched.exe then run the apps

Babu August 26, 2013 at 6:02 PM

Fix 2 worked for me....Thanks dude..

Anonymous August 27, 2013 at 3:24 AM

Thanks !!! Fix 1 worked perfect for me!!

Anonymous August 27, 2013 at 5:17 PM

You are a HERO fix 2 works Thanks

Anonymous September 3, 2013 at 7:39 AM

Fix 2 Works fine to me!!!!

THANKS A LOT!

Anonymous September 9, 2013 at 6:35 AM

Thank you! Disabling the Abbyy Add-In worked for me.

Anonymous September 19, 2013 at 2:43 PM

Fix 1 is ok.
Thanks

Anonymous September 19, 2013 at 11:02 PM

Awesome, this worked. Thanks!

Anonymous September 25, 2013 at 10:49 AM

will this work on Excel 2010?

This comment has been removed by a blog administrator. - Delete

Anonymous October 2, 2013 at 11:24 AM

(b) thank you very much ! fix 2 worked well for me.

Jinx October 2, 2013 at 11:05 PM

Fix #2 helped me....thank you so much!

Lily Moonlight October 7, 2013 at 5:59 AM

Hi! Just installed a new Epson printer, tried the removal of the ABBY and Word 2013 now works again, after some fruitless searching on the official help sites. Many thanks!

Anonymous October 14, 2013 at 9:42 AM

fix 1a worked for both word and excel.

thanks

Anonymous October 14, 2013 at 11:10 AM

THANK YOU! You saved me SO much time!

Anonymous October 14, 2013 at 11:46 PM

Updating the DisplayLink drivers did the trick here without messing with the registry. Great Hint!

Anonymous October 21, 2013 at 6:39 AM

On one machine, I had to disable graphics acceleration and on another, uninstall the fineprint reader. Thanks very much, both solutions came in handy!

Anonymous October 22, 2013 at 1:11 AM

the one that worked for me is fix 1a. my boss was waiting for a document from me and I got stuck there. dude, you saved my life!

zillions of thanks!

Unknown October 22, 2013 at 11:42 AM

8-)

Anonymous October 23, 2013 at 7:07 AM

Win7-64, Office2013, Epson WF-5320
All Office 2013 Apps started Splash Screen crash after installing Epson Suite. Uninstalling all Epson Software was temporary fix (but needed printer to work). Reinstalled Epson Suite. Used SafeMode startup of each app and deactivated COM Add-ins. Then, uninstalled AABBY OCR from Programs and Features (so problem could not come back). Epson will still Print, Scan, and Fax but will have to look elsewhere if needing OCR functionality.

Anonymous October 23, 2013 at 7:10 AM

Oh, and Thank you very much for this blog article. Saved me a lot of work.

Anonymous October 29, 2013 at 12:21 AM

Fix 1 works for me!!. Thank you very much!!

Anonymous November 4, 2013 at 6:23 PM

Send to Bluetooth was the problem for me. Just had to backup and delete HKLM\Software\Microsoft\Office\Word/excel/Powerpoint\Addins\BtOfficeAddin.BtOfficeIntegration.1.

Anonymous November 5, 2013 at 1:07 PM

Amazing. You are awesome Jo. Fix 2 Worked for me.(h)
You are a savior. Had almost uninstalled office 2013 and was going to 2010.

Shalini Gupta November 13, 2013 at 6:02 PM

Hey,

This is a brilliant solution, helps reduce the friction for those of us who have to straddle the line. I love GDocs, but still have to use MS Office for a lot of things. Can't wait for the big roll-out to happen!

More information visit :- Microsoft Office Help & Support

Thanks
Candy Smith

Anonymous November 15, 2013 at 10:06 PM

FIX1 WORK OK ! Uninstall ABBYY.

Anonymous November 19, 2013 at 4:34 AM

U SIKK GUY DOSTA IT WORKED FOR MEEE (h) TARI MARO SARAY

Anonymous November 19, 2013 at 6:55 PM

I had this problem and none of the above worked for me. Didn't have any of the offending add-ons and disabling hardware acceleration didn't fix it. But Word/Excel had been working fine until sometime recently when they suddenly stopped working. So I did a system restore back to a restore point prior to a recent Windows "critical update" and voila, everything works again!

How in the name of everything sacred Microsoft can get away with releasing products as fragile and poorly engineered as this defeats me. I am so grateful my other computer is an Apple Mac!!

Anonymous November 26, 2013 at 9:09 AM

Fix 2 worked thanks after weeks of looking!

Anonymous November 27, 2013 at 5:57 AM

# 2 worked for me!!! Thank you.. I'd buy you a drink if you were right here! :)

Anonymous November 30, 2013 at 9:41 AM

#2 Worked for me, after weeks of trawling for a solution. My hat goes off to you

Unknown December 4, 2013 at 6:55 PM

Thx Fix 1 worked.... (h)

Sandor December 7, 2013 at 2:31 AM

Fix 1 worked for me as well. Thanks a lot. I have no idea why Epson software brings down Office 2013 while it works fine with all previous versions. (h)

Anonymous December 16, 2013 at 3:02 PM

Thank you! I added a new Epson printer and my excel, word, etc stopped. Fix #2 worked for me.

Anonymous December 18, 2013 at 6:36 PM

Fix1 was great help for me. Thank you!

Anonymous December 23, 2013 at 8:10 AM

Epson printer.... grrrr.
Fix 1 worked for me.

Anonymous December 29, 2013 at 12:34 PM

Agree...Epson printer...grrr
Removing Abbyy worked for Windows 7....Thank you!

Anonymous December 31, 2013 at 7:23 AM

3 days of swearing and frustration resolved by removing the Abbyy.
All working now.

Celebratory drinks required I believe...

Anonymous December 31, 2013 at 8:05 AM

Excellent! ... Resolved!

Anonymous January 2, 2014 at 1:25 AM

abbyy removin,g worked for me

Anonymous January 21, 2014 at 4:56 PM

thanks.. helpful..problem sort out...

Anonymous February 6, 2014 at 9:41 AM

You Sir are a freaking genius!!! Fix 1B worked like a charm.

Anonymous February 19, 2014 at 11:04 PM

Fix 1 worked perfectly! Thank you, sir!

Anonymous February 27, 2014 at 8:00 PM

Fix 2 worked for me.
Thanks.

Stephanie March 2, 2014 at 2:02 PM

#2 worked. amazing. thank you

Alexander March 3, 2014 at 11:13 AM

Fix 2 worked for me.

Unknown March 4, 2014 at 2:23 PM

We can get instant solution of windows 7 problem, just call us help desk number. This is so informative for you .just go through this url.
Fix Windows 7 Error 1068
Thank you

nancy john March 6, 2014 at 11:34 PM

thanks for sharing information

Smart Card Reader

supermic March 13, 2014 at 3:07 PM

Fix 1a worked! Thanks!!

Anonymous March 15, 2014 at 1:31 AM

removing abbey-fine did the trick thank you.

Unknown March 23, 2014 at 10:25 PM

Solution 2 fixed my customer problem !!
Can Bill him now $$$ :-)
Thank You !!!

Anonymous March 24, 2014 at 4:42 PM

For me Excel and Word didn't work even in safe mode. So I copied all the *.bak files form office folder to another place. Than i renamed the bak files by removing bak extension - that is how I got dll and exe files. After that I copied dll and exe files back to office folder. It worked.

Anonymous March 26, 2014 at 9:08 AM

Fix 2 worked for me. Thanks so much!

Anonymous March 26, 2014 at 2:43 PM

Thanks a million, after two days working on this problem, the registry key solution did it for me.

Anonymous March 27, 2014 at 3:48 AM

Fix 2 worked!!! Thanks

Unknown March 27, 2014 at 6:34 PM

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Anonymous March 27, 2014 at 11:53 PM

Great fix on the abby thingy - worked perfect!! thanks.

Vinu from Kerala March 29, 2014 at 3:26 PM

My Excel crashes even in safe mode and I am using Windows 8 64bit OS. I spent many hours searching the web for a solution and finally your fix 2 solved my problem. Thank you very much for sharing this solution here.

Anonymous March 30, 2014 at 3:31 AM

Thank you!!! Fix #2 worked like a charm.

It's pathetic that Microsoft can't bother to publish a KB document to help its customers resolve this issue. Hire this guy Microsoft! And patch your dang software while you're at it!

Once again, many thanks to Jo! You truly save me a ton of frustration.

Anonymous April 1, 2014 at 3:02 PM

The registry key worked for me, thanks!!!

Anonymous April 1, 2014 at 6:28 PM

Second Step Really Slove the problem for me. Initially My outlook was getting hanged to "loading profile" everytime I was trying to open it.
Thanks a lot

Chris April 1, 2014 at 9:56 PM

Thank you so much for this advice, it looks it is working for me !!
Lenovo Thinkpad + Office 2013 SmallBusiness

Anonymous April 2, 2014 at 9:33 PM

thank you it works for me fix 2.
even MS techs could not resolve my issue.
thank you

Anonymous April 3, 2014 at 4:44 AM

excellent! thank you so much!

fix 1a worked for me though it was ABBY PDF Transformer 2.0 COM Add-In causing the issue in all Office apps

Anonymous April 3, 2014 at 10:05 AM

THANK YOU!!!! I have spent over 8 hours on google and all I could find was to update my ATI Video Drivers and was ready to start reloading my windows. Fix #2 worked for me!

Anonymous April 3, 2014 at 12:47 PM

(h)

Anonymous April 5, 2014 at 2:04 PM

Fix 1 b works a treat! cheers!

seantoki April 9, 2014 at 8:48 AM

Disabling the Epson ABBYY software (fix 1b) worked like a charm. I had no idea I even had that software installed. You saved me untold hours of trying fix the problem myself. THANK YOU!

Unknown April 10, 2014 at 2:32 PM

Hi,
Fix 2, worked for me. Thanks alot.

Anonymous April 10, 2014 at 4:56 PM

Fix 2 saved my ass. THANK YOU. [win7-64bit]

Unknown April 14, 2014 at 12:00 PM

Fix 2 worked like magic. After long 3 weeks of struggling and trying different way of fixing this issue.
THANK YOU for sharing this...

Anonymous April 15, 2014 at 1:00 AM

Hello,

I have the same problem, Word ok, excel ok but only powerpoint crash. I have tried fix 1 and fix 2 but it doesnt work, any idea more?

Unknown April 15, 2014 at 9:11 AM

Have you tried running powerpoint in safe mode?

"powerpnt /safe"

Anonymous April 15, 2014 at 4:59 PM

Fix 2 worked for me. Thank you very much!

Anonymous April 15, 2014 at 6:16 PM

worked for me also :D :D

Anonymous April 16, 2014 at 6:28 AM

Fix2 (regedit) worked for me. Thank you!! I owe you a beer! (h)

Anonymous April 17, 2014 at 7:38 PM

Jo, fix # 2 worked for me immediately! This error happened to my office 2013 out of nowhere and I've been troubleshooting for days! I was going to end up rebuilding my entire machine. Do you know the source of this issue? Thank you so much! I owe you one

Anonymous April 19, 2014 at 9:25 PM

Thank you so much. It's works.

Brad Both April 20, 2014 at 5:36 AM

I think I love you. This took me forever to resolve. HW Accel fix looks like it worked for me. Classic MS.

Anonymous April 21, 2014 at 12:09 PM

I removed Abby Fine Reader and a I fixed the problema. Thank You

Anonymous April 21, 2014 at 9:14 PM

ty u save my life dude :3 y will repost this information
8-)

Anonymous April 26, 2014 at 3:20 AM

Wow!!!!! Fix 2 seems to work..... and i hope it continues to work.

aTechMate April 28, 2014 at 9:04 AM

Making changes directly in registry is not a good idea.

For Fix 2, you can disable hardware acceleration without editing registry.
On top left, go to File|Options|Advanced| Scroll all the way down and Check the box for 'Disable hardware graphics acceleration'.
Screenshot: http://support.microsoft.com/Library/Images/2770068.JPG

Unknown April 28, 2014 at 9:10 AM

That is correct, but when you can't run any office apps (MS XXXXX has stopped working) and I don't think you can select disable hardware acceleration at safe mode, have to edit registry as last resort
@-)

Anonymous May 7, 2014 at 3:08 PM

OMG, you saved me. After spending many days researching the net, trying tens of methods, only your fix 2 saved me. I love you my friend. Microsoft guys should consult you.

All the best and keep posting fixes,
VNT

Anonymous May 9, 2014 at 11:06 PM

Fix 2 worked...thank you!!!

Unknown May 11, 2014 at 4:10 AM

Fix 2 worked for me as well, thank god I was about to spike my laptop on the plane yesterday. My issue was the following

Try to open any microsoft office file that was previously created (word, excel, etc..) and it would fail to open, then ask me to start in safe mode. I would have to physically launch excel in safe mode, then close, then re-open normally, then open a file for it work properly. Adding the disable parameter corrected all of my office problems.

THANKS!

Anonymous May 15, 2014 at 1:49 PM

This Fixed applied to me, great help, you saved my day.

Anonymous May 15, 2014 at 5:05 PM

Solved: Microsoft Office 2013 Has Stopped Working: http://www.wiknix.com/microsoft-office-2013-has-stopped-working/

Anonymous May 16, 2014 at 10:32 PM

Thank you. #2 worked for me.

Anonymous May 20, 2014 at 3:14 AM

Uninstalling abbyreader worked for me. Bloody marvellous! Installed 3 times - so frustrating !!

Anonymous May 20, 2014 at 11:03 AM

#2 is what finally fixed it for me. after 40 min on the phone w/Microsoft, this took me 2 min to find and 2 minutes to do! Thank you!

Anonymous May 21, 2014 at 1:01 AM

Thank you for sharing this! The problem was solved when I unchecked Bluetooth Add-in from COM plug-ins in Word and Excel 2013.

Anonymous May 22, 2014 at 7:06 AM

Thank you. I downloaded the Epson software including the ABBY reader and my outlook crashed. I thought that I had a virus and ran the virus scan..Had to open it in safe mode. after searching the net, I discovered that it was the Epson printer. I then deleted everything Epson and the ABBY reader and its working fine. I will never buy an Epson product again

Anonymous May 23, 2014 at 3:25 AM

Fix 2 worked for me! My issue started after I ran a bunch of Windows updates

Unknown May 25, 2014 at 10:42 AM

Fix 1 worked for me =)) After searching the interwebs and trying various trial and continual errors, I finally found your post. Thanks for taking the time to 'share the wealth'!

Anonymous June 3, 2014 at 11:24 PM

Your a godsend. I have been having so much hair pulling trouble with outlook. Your second tip brought me to the brink of tears. I can now fix all of the outlook issues. Worked on mine and will now work for the others. Any ideas why this happens? why you have to create a graphics key? I wasnt having trouble for the longest time then all of a sudden kaput. Anyways thanks again.

Unknown June 4, 2014 at 3:46 AM

Fix 1 worked great. I had only cheked the main add-ons, not the Com add-ons. Great work.

Anonymous June 5, 2014 at 5:03 PM

I Can't Run Lync in safe mode and it always crashes :(
Please Help me

Netola

Anonymous June 11, 2014 at 2:53 AM

That helped, thanks!

Anonymous June 19, 2014 at 8:52 PM

Abby reader was my problem as well, thank you!

Anonymous June 20, 2014 at 8:46 PM

I have been looking for this fix for about 1 week, and this finally help me..!! Thanks a lot...

Sasanka Sekhar Banerjee June 22, 2014 at 2:47 AM

Not working at all.
Neither the 1st or 2nd Option.

Please suggest.

Sasanka Sekhar Banerjee June 22, 2014 at 2:48 AM

Not able to start in safe mode ...
Registry option didn't helped

Anonymous June 23, 2014 at 4:18 AM

Fantastic, Fix 1b worked for me. Can't believe it after everything else I've tried it was that simple. Thanks so much

Unknown June 23, 2014 at 1:04 PM

tried repair via Programs and Features @Control Panel yet?

Anonymous June 24, 2014 at 2:16 PM

NO fix here :(
Something went wrong
we couldn't start your program. Please try starting it again.
If it won't ..... bla bla bla

Anonymous June 29, 2014 at 8:57 PM

Fix 2 worked for me :D Thanks!!

Unknown July 2, 2014 at 12:07 PM

THANK YOU! Fix 2 worked

Anonymous July 10, 2014 at 2:30 AM

Fix #2 worked for me! YAY! Thank you so much :)

Anonymous July 16, 2014 at 3:00 PM

I used to have to wait for between 2 and 5 minutes for Outlook to start daily. Now it starts immediately after I used your fix 2. Thanks

Anonymous July 16, 2014 at 5:37 PM

Fix 2 worked like a charm. Thanks for taking the time to write this workaround.

Anonymous July 25, 2014 at 11:53 PM

I have fixed word but cant seem to open excel in safe mode and dont know how and its still having problems -- can anyone help?? i unticked the add in for that ABBY fine reader thing then ticked the box to disable the acceleration thing but those still havent made a difference to excel

Carlos Mendão September 8, 2014 at 5:36 PM

Thanks ;)

Anonymous September 18, 2014 at 9:52 PM

Hi all, I know this post is more than likely late but for anyone else receiving the dreaded Outlook has stopped working error (Office365 / outlook 2013).
Just to mention, I have just about tried all the solutions there are to fix this issue to no avail and I am not even going to mention all the solutions as there are plenty. In case you feel that you have also exhausted all options, please continue reading|:
Firstly my issue was caused due to a bad .dll file in c:\Windows\system32\ folder, more specifically the uiAutomationCore.DLL file. My computer had some bad clusters on the hard drive and after running chkdsk /r I noted that the above file in question was located at that bad cluster. So after windows marked the bad clusters as "BAD" and not to use them anymore, I copied the uiAutomationCore.DLL form another computer with the same specs and same OS (Windows 7) and replaced my corrupted one with the copied one.
Guess what, no more Outlook App crashes.
Please note that should you take this advice and ruin your computer in the process, it is totally at your own risk. It worked for me though.
I really hope that this bit of information can help someone else experiencing the same issues and if not, Good luck in your journey to find a solution to this very common problem!

Anonymous October 4, 2014 at 1:24 AM

This worked for me as well!

Anonymous November 3, 2014 at 1:32 AM

Thanks - helped Outlook 2013 problem "loading profile" that lasted forever!

This comment has been removed by a blog administrator. - Delete

Anonymous November 9, 2014 at 12:55 AM

Fix #2 worked like a charm. Thanks for the help.

Anonymous November 10, 2014 at 11:37 PM

thanks fix 1 worked for me :)

Anonymous November 13, 2014 at 9:34 AM

Thanks, fixed Outlook 2013 launching in safe mode but not normally

Anonymous November 19, 2014 at 1:33 AM

Woo hoo! Thanks a bunch Fix 2 worked like a champ!

Anonymous November 26, 2014 at 2:45 AM

Awesome blog and i really like the way you write. Keep up the good work. thanks again! Visit- Windows live mail support

Anonymous December 8, 2014 at 11:42 PM

Thanks !!! fix 1b worked for me !!

Anonymous December 12, 2014 at 4:30 AM

Thank you so much! Fix 2 worked for me

Anonymous December 22, 2014 at 12:07 AM

thanks-where would we be without selfless individuals like yourself who share their secrets!
solution two worked a treathttps://lh6.googleusercontent.com/-Q5lMkgcmVR4/T2WEWkNi3MI/AAAAAAAACZ4/7VBYeVbx7kA/s36/01.gif

Anonymous January 14, 2015 at 3:10 AM

Graciaaaaaaaas

Anonymous January 15, 2015 at 5:56 PM

Thanks, it worked (h)

Anonymous February 1, 2015 at 7:41 PM

thank you so much! Definitely fixed mine - it was the ABBYY reader that was screwing it all up. thanks again - easy fix!!

Derek February 11, 2015 at 6:00 AM

Fix #2 is the whip!
Thank you much!!

Anonymous February 20, 2015 at 12:22 PM

Fix #2 worked! Thank you!! Also, thank my colleague letting me know this page!!:)

Unknown February 24, 2015 at 11:56 AM

It does work now. Thank a lots.

Anonymous March 19, 2015 at 11:14 PM

Thanks so much!!!!! Fix 2 worked for me!!!!!

Anonymous March 25, 2015 at 12:48 AM

solution 2 worked for outlook 2013 hanging on "loading profile" Thanks a bunch!

Unknown May 5, 2015 at 3:02 AM

DisableHardwareAcceleration helped. Thanks a lot!!!
Macro that builds a Pivot table gave random access violations.
Thanks a lot!!!

This comment has been removed by a blog administrator. - Delete

Anonymous May 11, 2015 at 10:27 AM

Thank you!!! It works for me after disabling graphic acceleration

jamrdun May 21, 2015 at 12:51 AM

I don't quite know exactly how to implement #2, particularly step 4. I don't know what "...create a new DWORD (32-bit) Value..." means. Can someone spell it out more clearly?

Technogigs May 25, 2015 at 1:22 PM

The blog was absolutely fantastic! Lot of great information which can be helpful in some or the other way. Keep updating the blog, looking forward for more contents...Great job, keep it up..

Anonymous May 30, 2015 at 2:48 AM

Hardware Acceleration fixed for me. This should be the first result on google!

Anonymous June 7, 2015 at 11:26 PM

Just tried the quickest way-fix 1a and it works! I believe fix 1b plays the same role but just sweep off the incompatible modules thoroughly. Fantastic solution!
Thank you so much!

Anonymous June 12, 2015 at 5:15 AM

Worked for me. Thank you so much! I have Outlook 2013 on Win 8.1.
Problem - Outlook would freeze at loading profile and never start. It would start in safe mode but hang after some time.

Thanks again.

Anonymous June 13, 2015 at 7:19 AM

I spent way too much time on this, then I found this blog. I am NOT a computer technician, so going into the registry made me extremely nervous. However, desperate times call for desperate measures. After banging my head with disabling Add-ins, repairing/uninstalling/re-installing Office, I tried Option 2 to fix my Outlook. Easy as pie, problem solved! This is genius - thank you! Wished you worked for Microsoft.

Anonymous June 14, 2015 at 11:17 PM

Tried everything imaginable. I don't have ABBYY installed, but I DO have an external USB Dock. After reading your solution (and before trying to fool around with all that display driver) I tried your "Fix 2" - it worked for me!
Thanks a lot!