[Fixed] Contact photos not showing up in MS Outlook 2013

The Problem

My company have our employees pictures uploaded to Exchange Server and it does show up all the while in MS Outlook 2010. But after upgrade to MS Office 2013, the photos doesn't show anymore!
Playing with Options and stuffs; multiple restarts; multiple download Global Address Book; multiple "safe mode run"; they just don't show up! So frustrated!

This is what we see:

Yep.. this beautiful default picture instead of our cute picture LOL.

This guy have exactly same problem as mine:

I am running Outlook 2013 with Exchange 2010.  When I was in Outlook 2010, this was not an issue.
Contacts have photos.  When viewing emails the contact photos do not appear.
I tried using the SEND/RECEIVE >> Send/Receive Groups >> Download Address Book; Did not resolve
I renamed the .oab files in C:\Users\<username>\AppData\Local\Microsoft\Outlook\Offline Address Books\11d6f6ed-0e4c-49ed-9877-9574f16afa6a\ to .old with Outlook shutdown.  When I started up Outlook, the photos began displaying, but there were only temp files in the folder.  As soon as the .oab files were regenerated by Outlook, the photos were broken again.
As a final means of fixing the issue, I renamed C:\Users\<username>\AppData\Local\Microsoft\Outlook to C:\Users\<username>\AppData\Local\Microsoft\Outlook_old and let Outlook build and entirely new offline folder.  This did not resolve the issue either.
Please advise on how to fix this.
Link: http://social.technet.microsoft.com/Forums/en-US/officeitpro/thread/d0daf5a3-1711-4575-bfd0-a0dda40b81ce/

The Solution

(close Outlook first)

Delete off Offline Address Book (.oab)

1. Go to %userprofile%\AppData\Local\Microsoft\Outlook\Offline Address Books
2. Delete off the GUID folder (example: e2fab546-c36e-4e1d-bfed-6b91f30cfa76)
   

Modify the Registry

1. Click Start, and then click Run.
2. Type regedit, and then click OK
3. Locate and then click to select the following key:
   

   HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook

4. In the Edit menu, point to New, and then click Key.
5. Type Cached Mode.
6. On the Edit menu, point to New, and then click DWORD Value.
7. Type DownloadOAB, and then click OK.
8. In the right pane, right-click DownloadOAB, and then click Modify.
9. In the Edit DWORD Value dialog box, type 0, and then click OK.
10. On the Registry menu, click Exit.

EDIT: For MS Office 2106, it's the key is located at HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook

You can set the DownloadOAB value to any one of the following values, depending on your situation:

• 0 = The Offline Address Book does not download automatically.
• 1 = The Offline Address Book uses the Download Full Items download mode. This is the default setting.
• 2 = Download the Offline Address Book in any download mode, but download a differential update in the Header only download mode.
• 3 = Always download the Offline Address Book and a differential update in one of the following download modes:
  - Download Headers and then Full Items
  - Download Full Items
  - Download Headers

When you set this registry value to 0 (zero), cached-mode Outlook is forced to perform directory lookups against an Active Directory directory service global catalog server. This action increases the timeliness of access to modified or new Active Directory objects. However, this action also negates some of the increased tolerance for network latencies and outages.

A screenshot for you so you can get a better picture:


Start Outlook, and TADA~! Photos' up!


Sincerely hope this won't waste your time reading, and seriously hope this will fix your problem.

Give me a Like, a +1 or just drop a comment if this fix yours! :D

Thanks,
Jo

[Fixed] Office 2013 has stopped working!

Microsoft Excel has stopped working.
Microsoft Word has stopped working.
Microsoft Outlook has stopped working.
Microsoft PowerPoint has stopped working.

Hi Friends,

Like you, I faced this problem after I upgraded my MS Office 2010 to MS Office 2013 and spent plenty amount of hours trying to fix it.
YES IT'S FRUSTRATED! Just look at the screenshot of me trying to find a solution on this:

Event Viewer Errors:

(might be varies from you, but you get the picture)

Faulting application name: EXCEL.EXE, version: 15.0.4420.1017, time stamp: 0x50673286
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x70c
Faulting application start time: 0x01ce148bae1be7ed
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: unknown
Report Id: ec6f1ad1-807e-11e2-ba40-4437e69e70e1

Faulting application name: WINWORD.EXE, version: 15.0.4420.1017, time stamp: 0x5067349a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x588
Faulting application start time: 0x01ce13fb6fe1ad27
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: unknown
Report Id: ae8f3bec-7fee-11e2-90f9-4437e69e70e1

Faulting application name: OUTLOOK.EXE, version: 15.0.4420.1017, time stamp: 0x506734e2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x8cc
Faulting application start time: 0x01ce13f3e5651137
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: unknown
Report Id: 27012797-7fe7-11e2-bcd6-4437e69e70e1

The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

InitializeSvcAPI failed with hr = 0x80048883

By the way, just for your information; I'm running Windows 7 Professional 64-bit and Microsoft Office 2013 Standard 32-bit.

The Solutions

I have 2 known fixes here; before trying anything, please make sure you can run excel/winword/powerpoint/outlook in safe mode, otherwise these 2 fixes is not for you. I'll use Excel for example.

Press Win + R for run, then enter excel /safe

If Excel 2013 successful run in safe mode, proceed with the fixes, else go back to Google. Good luck.

Fix 1: If you have an Epson Scanner / ABBYY-FineReader

(ABBYY-FineReader is a software bundled together with Epson Scanner)

Fix 1a
1. Run Excel in safe mode. (Win + R ; "excel /safe")
2. Go to File - Options
3. Go to Add-ins
4. Choose COM Add-ins and press Go...
5. Uncheck every box and press OK.
Try to run Excel normally now.

Fix 1b
1. Go to Control Panel
2. Click on Uninstall a program
3. Right click on ABBYY-FineReader and click uninstall.
4. Restart if necessary.
Try to run Excel normally now.

Update: another fix for ABBYY-FineReader
Open ABBYY-FineReader, go to the help menu and search for new updates. Download the newest update. Uninstall ABBYY-FineReader and then reinstall it with the newly downloaded update. Now ABBYY-FineReader works flawlessly scanning into Word and Excel. Also, the newest update does not use add-ins to do it.
(thanks to Anonymous commenter on August 1, 2015)

Fix 2: Disable hardware acceleration

(This fixed MY problem!)

1. Run regedit (Win + R ; "regedit")
2. Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common
3. Create a New Key and name it "Graphics"
4. Select Graphics, right-click on the right panel and create a New DWORD (32-bit) Value and name it DisableHardwareAcceleration.
5. Enter Value data as 1
Try to run Excel normally now.

For some reason, if you're using any USB docking station with DisplayLink driver, please uninstall or update the driver to atleast version 7.1 M1.
Link to download: http://www.displaylink.com/support/downloads.php

Good luck!

Give me a Like, a +1 or just drop a comment if this fix yours! :D

Regards,
Jo.