Wednesday, February 27, 2013

[Fixed] Office 2013 has stopped working!


Microsoft Excel has stopped working.
Microsoft Word has stopped working.
Microsoft Outlook has stopped working.
Microsoft PowerPoint has stopped working.


Hi Friends,

Like you, I faced this problem after I upgraded my MS Office 2010 to MS Office 2013 and spent plenty amount of hours trying to fix it.
YES IT'S FRUSTRATED! Just look at the screenshot of me trying to find a solution on this:


Event Viewer Errors:

(might be varies from you, but you get the picture)

Faulting application name: EXCEL.EXE, version: 15.0.4420.1017, time stamp: 0x50673286
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x70c
Faulting application start time: 0x01ce148bae1be7ed
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: unknown
Report Id: ec6f1ad1-807e-11e2-ba40-4437e69e70e1

Faulting application name: WINWORD.EXE, version: 15.0.4420.1017, time stamp: 0x5067349a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x588
Faulting application start time: 0x01ce13fb6fe1ad27
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: unknown
Report Id: ae8f3bec-7fee-11e2-90f9-4437e69e70e1

Faulting application name: OUTLOOK.EXE, version: 15.0.4420.1017, time stamp: 0x506734e2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x8cc
Faulting application start time: 0x01ce13f3e5651137
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: unknown
Report Id: 27012797-7fe7-11e2-bcd6-4437e69e70e1

The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

InitializeSvcAPI failed with hr = 0x80048883

By the way, just for your information; I'm running Windows 7 Professional 64-bit and Microsoft Office 2013 Standard 32-bit.

The Solutions

I have 2 known fixes here; before trying anything, please make sure you can run excel/winword/powerpoint/outlook in safe mode, otherwise these 2 fixes is not for you. I'll use Excel for example.
Press Win + R for run, then enter excel /safe
If Excel 2013 successful run in safe mode, proceed with the fixes, else go back to Google. Good luck.

Fix 1: If you have an Epson Scanner / ABBYY-FineReader

(ABBYY-FineReader is a software bundled together with Epson Scanner)

Fix 1a
1. Run Excel in safe mode. (Win + R ; "excel /safe")
2. Go to File - Options
3. Go to Add-ins
4. Choose COM Add-ins and press Go...
5. Uncheck every box and press OK.
Try to run Excel normally now.

Fix 1b
1. Go to Control Panel
2. Click on Uninstall a program
3. Right click on ABBYY-FineReader and click uninstall.
4. Restart if necessary.
Try to run Excel normally now.

Fix 2: Disable hardware acceleration

(This fixed MY problem!)

1. Run regedit (Win + R ; "regedit")
2. Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common
3. Create a New Key and name it "Graphics"
4. Select Graphics, right-click on the right panel and create a New DWORD (32-bit) Value and name it DisableHardwareAcceleration.
5. Enter Value data as 1
Try to run Excel normally now.

For some reason, if you're using any USB docking station with DisplayLink driver, please uninstall or update the driver to atleast version 7.1 M1.
Link to download: http://www.displaylink.com/support/downloads.php

Good luck!

Give me a Like, a +1 or just drop a comment if this fix yours! :D

Regards,
Jo.
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169 comments

  1. Fix 2 works for me!

    Thanks a bunch!

    ReplyDelete
  2. My problem started when i installed a epson printer. I removed the Abby reader and now everything works fine. Thx

    ReplyDelete
    Replies
    1. Removed the Abby reader it works now. Thanks!

      Delete
  3. Any idea what caused the problem in Fix 2?
    I recently upgraded to IE10 and the same problem occured (to IE only).. I had to disable the "accelerated graphics" in Internet Options to make it work

    ReplyDelete
    Replies
    1. Try uninstall or update drivers for DisplayLink (http://www.displaylink.com/support/downloads.php) to atleast version 7.1 M1
      Then undo all the fixes you did for Fix 2 (OR just simply edit the value of DisableHardwareAcceleration to 0)

      Delete
  4. Uninstalling the ABBY-Fine Reader worked for me! Thank you SO much!!!

    ReplyDelete
  5. Fix 2 worked for me as well ! hooray and thanks so much !!

    ReplyDelete
  6. Nothing work :-(
    Windows 7
    I don't find ABBY-Fine Reader?
    i do fix 1a and fix 2

    ReplyDelete
  7. fix 1 works for me! thank you so much! =))

    ReplyDelete
  8. Thank you. Spent about 3 hours searching the web for an answer before I hit upon your link. Starting on the Microsoft Support site was my first mistake. Once I removed the suggested Add-In the applications ran successfully.

    ReplyDelete
  9. Fixed thanks!

    ReplyDelete
  10. Dude, you are a genius. so far so good. fix 2 is working. didnt pay an arm and a leg to have these programs not work.

    Thanks!!!!

    ReplyDelete
  11. Thanks bro
    I Disable hardware acceleration and its working !

    ReplyDelete
  12. After 1 week looking for a solution and three Microsoft technicians working remotely with my pc, I simply use Fix 2 and everything works again!!! Thank you..

    ReplyDelete
  13. Fix2 worked for me, thanks

    After running word one time, I deleted the key in the register again and now it works just fine.

    ReplyDelete
  14. Upgrade software DisplayLink worked for me!

    ReplyDelete
  15. Removed the Abby reader it works now, thank you. :) cheer

    ReplyDelete
  16. Brilliant, thanks so much

    MB007

    ReplyDelete
  17. Fix 2 worked for me, much appreciated.

    ReplyDelete
  18. Fix 2 worked. Thanks, I was really getting frustrated trying to figure this out!

    ReplyDelete
  19. Thanks! Removing the Abby Fine Reader solved the problem.

    ReplyDelete
  20. Hi!

    Microsoft should consult you when they make something from now on.

    Fix 2 did it for me.

    What the hell are they doing? How can this be?

    ReplyDelete
    Replies
    1. Do you have DisplayLink installed? I guess that might be the problem

      Delete
  21. I ran both fixes and it works great. Thanks for the post!!

    ReplyDelete
  22. Thanks Jo. You saved me several hours of work where I might not have found the issue anyway. Again, Thanks

    ReplyDelete
  23. Fix 1 worked for me. Many thanks, I can get to bed at a decent time tonight as I have had some late nights installing and re-installing, along with trying numerous other so called fixes. Much appreciated.

    ReplyDelete
  24. Nothing is working for mehttps://lh6.googleusercontent.com/-LIr-ZdDp2xI/T2WEYDacVnI/AAAAAAAACaY/W7MF5qKO2sE/s47/06.gif

    ReplyDelete
  25. Stupid Epson!!!

    Thanks... Your fix worked like a charm...

    ReplyDelete
  26. Uninstalling Abbyy Fine Reader Worked perfectly for Me, Thanks.

    ReplyDelete
  27. Hi Fix 1 worked for me perfectly - thank you so much. (h)

    ReplyDelete
  28. I cant even find this KEY button when i browse

    ReplyDelete
    Replies
    1. you mean HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common ?
      or HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Graphics ?

      Delete
  29. Hi Jo,

    none worked for me. Here is my problem.

    I have a macro that exports a worksheet as pdf. code is working perfect for 2007, 2010 but creating problem in 2013. I ran the code in debug mode. everything is fine but as soon as the below line is executed. it says Excel has stopped working :

    sht_Output.ExportAsFixedFormat xlTypePDF, sItem & "/" & filename, xlQualityStandard

    I am not sure what the problem is. I am able to export as pdf manually but the VBA in excel 2013 is giving that error. I will highly appreciate a solution to this problem.

    Thanks in advance

    ReplyDelete
    Replies
    1. I don't exactly know why do you need a macro to export to PDF?
      Just "Save as" the worksheet and choose "Save as type" as PDF?

      Delete
  30. I have an excel report with Emp Name , Address, phone No etc details.. These details are also stored in a separate sheet (say data_sheet). My macro basically
    copies the data from data_sheet and pastes them in report and the save the report as pdf.

    This is an automatic process to generate pdf reports for all employees and works great in excel 2007, 2010.

    need help to do this in excel 2013

    ReplyDelete
  31. Hi Joe,

    The reason i am using a macro to save sheet as pdf is because i have a report with Emp Name , Address, phone No etc details. this report is being produced for n no of employees.

    Details of these n employees are stored in a separate sheet (say data_sheet).

    My macro basically copies the data from data_sheet and pastes them in report and then save the report as pdf.

    This is an automatic process to generate pdf reports for all employees and works great in excel 2007, 2010.

    need help to do this in excel 2013

    statement that i am using is :

    sht_Output.ExportAsFixedFormat xlTypePDF, sItem & "/" & filename, xlQualityStandard

    I am not sure what the problem is. I am able to export as pdf manually but the VBA in excel 2013 is giving that error. I will highly appreciate a solution to this problem.

    Thanks in advance
    :((

    ReplyDelete
  32. FIX 2 WORKED

    THANK YOU

    ReplyDelete
  33. Solution 1a worked for me! Thank you very much for your clear, helpful instructions! Yay!

    ReplyDelete
  34. I love you,it fixed by fix1a ... :)

    ReplyDelete
  35. I can't believe I had to change the registry - thanks for the tip; why does microsoft beta test its products on the poor general public - I spent 12 hours of my life and paid cash for the privilege before I found this blog......we should send microsoft an invoice

    ReplyDelete
  36. hello
    I have office 2013
    when run word 2013
    Microsoft Word
    Microsoft Word has stopped working
    Windows can check online for a solution to the problem the next time you go online.
    Check online for a solution later and close the program
    Close the program
    Debug the program
    help me

    ReplyDelete
  37. I should just add my remarks to help others since my conclusions are definitive.

    The Control Panel repair (local or online) didn't do anything except force me to find my license keys.

    Fix 1a worked for me, since installing my Epson printer is apparently what caused the ABBYY software to be installed. This included the "COM add-in" for Office 2013, and that is what broke things. It broke, unbeknownst to me, after I installed the printer. I did not need to uninstall the software, only disable (uncheck) the add-in from the Options in BOTH programs while in /safe mode, and then I could run Word and Excel normally without incident.

    Thanks for the help, OP!!

    ReplyDelete
  38. You're a hero! Fix 2 worked :-)

    ReplyDelete
  39. fix2 worked for me. ^________^
    Thank you very much. I hv tried many ways but not fixed.
    Now i'm so glad! Thanks again!

    ReplyDelete
  40. All I had to do was install the DisplayLink update. Totally random but IT WORKED!!! Can't thank you enough. I've spent hours on this and days without MS products on my office computer so...hooray!

    ReplyDelete
  41. Made the mistake of trying the Microsoft sites....yep....not much help but your suggestions worked a treat. We must like punishment from MS - pay for a product that does not work out of the "box" and than spend time fixing the product instead of using it!!!

    ReplyDelete
  42. THANK YOU SO MUCH for posting solutions to this issue!!!!!!!!! 2.5 hours of frustration uninstalling, reinstalling and trouble shooting this problem. Like other commenters, Microsoft trouble shooting was NO help! I tried fix # 1 and # 2 and neither worked for me. Uninstalling Abbyy Fine Reader was the fix! Thanks again!!! :)

    ReplyDelete
  43. thank you very much, fix2 worked. I spent long time last time when i had trial version of office 365 where word was hanging. Now i had bought office 2013, again word was not working. Spent late night yesterday on this for 2-3 hrs and couldn't find any solution. This is great. Just one query, does the fix 2 - to disable HW acceleration have any affect on office? is it by default enabled and what is the use of it?

    srinivas KC

    ReplyDelete
  44. did #2. good job. thanks. - reggie b

    ReplyDelete
  45. try closing the jusched.exe then run the apps

    ReplyDelete
  46. Fix 2 worked for me....Thanks dude..

    ReplyDelete
  47. Thanks !!! Fix 1 worked perfect for me!!

    ReplyDelete
  48. You are a HERO fix 2 works Thanks

    ReplyDelete
  49. Fix 2 Works fine to me!!!!

    THANKS A LOT!

    ReplyDelete
  50. Thank you! Disabling the Abbyy Add-In worked for me.

    ReplyDelete
  51. Fix 1 is ok.
    Thanks

    ReplyDelete
  52. Awesome, this worked. Thanks!

    ReplyDelete
  53. will this work on Excel 2010?

    ReplyDelete
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    ReplyDelete
  55. (b) thank you very much ! fix 2 worked well for me.

    ReplyDelete
  56. Fix #2 helped me....thank you so much!

    ReplyDelete
  57. Hi! Just installed a new Epson printer, tried the removal of the ABBY and Word 2013 now works again, after some fruitless searching on the official help sites. Many thanks!

    ReplyDelete
  58. fix 1a worked for both word and excel.

    thanks

    ReplyDelete
  59. THANK YOU! You saved me SO much time!

    ReplyDelete
  60. Updating the DisplayLink drivers did the trick here without messing with the registry. Great Hint!

    ReplyDelete
  61. On one machine, I had to disable graphics acceleration and on another, uninstall the fineprint reader. Thanks very much, both solutions came in handy!

    ReplyDelete
  62. the one that worked for me is fix 1a. my boss was waiting for a document from me and I got stuck there. dude, you saved my life!

    zillions of thanks!

    ReplyDelete
  63. Win7-64, Office2013, Epson WF-5320
    All Office 2013 Apps started Splash Screen crash after installing Epson Suite. Uninstalling all Epson Software was temporary fix (but needed printer to work). Reinstalled Epson Suite. Used SafeMode startup of each app and deactivated COM Add-ins. Then, uninstalled AABBY OCR from Programs and Features (so problem could not come back). Epson will still Print, Scan, and Fax but will have to look elsewhere if needing OCR functionality.

    ReplyDelete
  64. Oh, and Thank you very much for this blog article. Saved me a lot of work.

    ReplyDelete
  65. Fix 1 works for me!!. Thank you very much!!

    ReplyDelete
  66. Send to Bluetooth was the problem for me. Just had to backup and delete HKLM\Software\Microsoft\Office\Word/excel/Powerpoint\Addins\BtOfficeAddin.BtOfficeIntegration.1.

    ReplyDelete
  67. Amazing. You are awesome Jo. Fix 2 Worked for me.(h)
    You are a savior. Had almost uninstalled office 2013 and was going to 2010.

    ReplyDelete
  68. Hey,

    This is a brilliant solution, helps reduce the friction for those of us who have to straddle the line. I love GDocs, but still have to use MS Office for a lot of things. Can't wait for the big roll-out to happen!

    More information visit :- Microsoft Office Help & Support

    Thanks
    Candy Smith

    ReplyDelete
  69. FIX1 WORK OK ! Uninstall ABBYY.

    ReplyDelete
  70. U SIKK GUY DOSTA IT WORKED FOR MEEE (h) TARI MARO SARAY

    ReplyDelete
  71. I had this problem and none of the above worked for me. Didn't have any of the offending add-ons and disabling hardware acceleration didn't fix it. But Word/Excel had been working fine until sometime recently when they suddenly stopped working. So I did a system restore back to a restore point prior to a recent Windows "critical update" and voila, everything works again!

    How in the name of everything sacred Microsoft can get away with releasing products as fragile and poorly engineered as this defeats me. I am so grateful my other computer is an Apple Mac!!

    ReplyDelete
  72. Fix 2 worked thanks after weeks of looking!

    ReplyDelete
  73. # 2 worked for me!!! Thank you.. I'd buy you a drink if you were right here! :)

    ReplyDelete
  74. #2 Worked for me, after weeks of trawling for a solution. My hat goes off to you

    ReplyDelete
  75. Fix 1 worked for me as well. Thanks a lot. I have no idea why Epson software brings down Office 2013 while it works fine with all previous versions. (h)

    ReplyDelete
  76. Thank you! I added a new Epson printer and my excel, word, etc stopped. Fix #2 worked for me.

    ReplyDelete
  77. Fix1 was great help for me. Thank you!

    ReplyDelete
  78. Epson printer.... grrrr.
    Fix 1 worked for me.

    ReplyDelete
  79. Agree...Epson printer...grrr
    Removing Abbyy worked for Windows 7....Thank you!

    ReplyDelete
  80. 3 days of swearing and frustration resolved by removing the Abbyy.
    All working now.

    Celebratory drinks required I believe...

    ReplyDelete
  81. Excellent! ... Resolved!

    ReplyDelete
  82. abbyy removin,g worked for me

    ReplyDelete
  83. thanks.. helpful..problem sort out...

    ReplyDelete
  84. You Sir are a freaking genius!!! Fix 1B worked like a charm.

    ReplyDelete
  85. Fix 1 worked perfectly! Thank you, sir!

    ReplyDelete
  86. Fix 2 worked for me.
    Thanks.

    ReplyDelete
  87. We can get instant solution of windows 7 problem, just call us help desk number. This is so informative for you .just go through this url.
    Fix Windows 7 Error 1068
    Thank you

    ReplyDelete
  88. removing abbey-fine did the trick thank you.

    ReplyDelete
  89. Solution 2 fixed my customer problem !!
    Can Bill him now $$$ :-)
    Thank You !!!

    ReplyDelete
  90. For me Excel and Word didn't work even in safe mode. So I copied all the *.bak files form office folder to another place. Than i renamed the bak files by removing bak extension - that is how I got dll and exe files. After that I copied dll and exe files back to office folder. It worked.

    ReplyDelete
  91. Fix 2 worked for me. Thanks so much!

    ReplyDelete
  92. Thanks a million, after two days working on this problem, the registry key solution did it for me.

    ReplyDelete
  93. Fix 2 worked!!! Thanks

    ReplyDelete
  94. Play the games you love. Discover and download new games

    EA Games Help

    ReplyDelete
  95. Great fix on the abby thingy - worked perfect!! thanks.

    ReplyDelete
  96. My Excel crashes even in safe mode and I am using Windows 8 64bit OS. I spent many hours searching the web for a solution and finally your fix 2 solved my problem. Thank you very much for sharing this solution here.

    ReplyDelete
  97. Thank you!!! Fix #2 worked like a charm.

    It's pathetic that Microsoft can't bother to publish a KB document to help its customers resolve this issue. Hire this guy Microsoft! And patch your dang software while you're at it!

    Once again, many thanks to Jo! You truly save me a ton of frustration.

    ReplyDelete
  98. The registry key worked for me, thanks!!!

    ReplyDelete
  99. Our services to Get instance Help , if you have facing any problem about windows 7 ,then please go through this Url its help you.
    error 1068 windows7
    Thank you
    Aalia lyon

    ReplyDelete
  100. Second Step Really Slove the problem for me. Initially My outlook was getting hanged to "loading profile" everytime I was trying to open it.
    Thanks a lot

    ReplyDelete
  101. Thank you so much for this advice, it looks it is working for me !!
    Lenovo Thinkpad + Office 2013 SmallBusiness

    ReplyDelete
  102. thank you it works for me fix 2.
    even MS techs could not resolve my issue.
    thank you

    ReplyDelete
  103. excellent! thank you so much!

    fix 1a worked for me though it was ABBY PDF Transformer 2.0 COM Add-In causing the issue in all Office apps

    ReplyDelete
  104. THANK YOU!!!! I have spent over 8 hours on google and all I could find was to update my ATI Video Drivers and was ready to start reloading my windows. Fix #2 worked for me!

    ReplyDelete
  105. Fix 1 b works a treat! cheers!

    ReplyDelete
  106. Disabling the Epson ABBYY software (fix 1b) worked like a charm. I had no idea I even had that software installed. You saved me untold hours of trying fix the problem myself. THANK YOU!

    ReplyDelete
  107. Hi,
    Fix 2, worked for me. Thanks alot.

    ReplyDelete
  108. Fix 2 saved my ass. THANK YOU. [win7-64bit]

    ReplyDelete
  109. Fix 2 worked like magic. After long 3 weeks of struggling and trying different way of fixing this issue.
    THANK YOU for sharing this...

    ReplyDelete
  110. Hello,

    I have the same problem, Word ok, excel ok but only powerpoint crash. I have tried fix 1 and fix 2 but it doesnt work, any idea more?

    ReplyDelete
    Replies
    1. Have you tried running powerpoint in safe mode?

      "powerpnt /safe"

      Delete
  111. Fix 2 worked for me. Thank you very much!

    ReplyDelete
  112. worked for me also :D :D

    ReplyDelete
  113. Fix2 (regedit) worked for me. Thank you!! I owe you a beer! (h)

    ReplyDelete
  114. Jo, fix # 2 worked for me immediately! This error happened to my office 2013 out of nowhere and I've been troubleshooting for days! I was going to end up rebuilding my entire machine. Do you know the source of this issue? Thank you so much! I owe you one

    ReplyDelete
  115. Thank you so much. It's works.

    ReplyDelete
  116. I think I love you. This took me forever to resolve. HW Accel fix looks like it worked for me. Classic MS.

    ReplyDelete
  117. I removed Abby Fine Reader and a I fixed the problema. Thank You

    ReplyDelete
  118. ty u save my life dude :3 y will repost this information
    8-)

    ReplyDelete
  119. Wow!!!!! Fix 2 seems to work..... and i hope it continues to work.

    ReplyDelete
  120. Making changes directly in registry is not a good idea.

    For Fix 2, you can disable hardware acceleration without editing registry.
    On top left, go to File|Options|Advanced| Scroll all the way down and Check the box for 'Disable hardware graphics acceleration'.
    Screenshot: http://support.microsoft.com/Library/Images/2770068.JPG

    ReplyDelete
    Replies
    1. That is correct, but when you can't run any office apps (MS XXXXX has stopped working) and I don't think you can select disable hardware acceleration at safe mode, have to edit registry as last resort
      @-)

      Delete
  121. OMG, you saved me. After spending many days researching the net, trying tens of methods, only your fix 2 saved me. I love you my friend. Microsoft guys should consult you.

    All the best and keep posting fixes,
    VNT

    ReplyDelete
  122. Fix 2 worked...thank you!!!

    ReplyDelete
  123. Fix 2 worked for me as well, thank god I was about to spike my laptop on the plane yesterday. My issue was the following

    Try to open any microsoft office file that was previously created (word, excel, etc..) and it would fail to open, then ask me to start in safe mode. I would have to physically launch excel in safe mode, then close, then re-open normally, then open a file for it work properly. Adding the disable parameter corrected all of my office problems.

    THANKS!

    ReplyDelete
  124. This Fixed applied to me, great help, you saved my day.

    ReplyDelete
  125. Solved: Microsoft Office 2013 Has Stopped Working: http://www.wiknix.com/microsoft-office-2013-has-stopped-working/

    ReplyDelete
  126. Thank you. #2 worked for me.

    ReplyDelete
  127. Uninstalling abbyreader worked for me. Bloody marvellous! Installed 3 times - so frustrating !!

    ReplyDelete
  128. #2 is what finally fixed it for me. after 40 min on the phone w/Microsoft, this took me 2 min to find and 2 minutes to do! Thank you!

    ReplyDelete
  129. Thank you for sharing this! The problem was solved when I unchecked Bluetooth Add-in from COM plug-ins in Word and Excel 2013.

    ReplyDelete
  130. Thank you. I downloaded the Epson software including the ABBY reader and my outlook crashed. I thought that I had a virus and ran the virus scan..Had to open it in safe mode. after searching the net, I discovered that it was the Epson printer. I then deleted everything Epson and the ABBY reader and its working fine. I will never buy an Epson product again

    ReplyDelete
  131. Fix 2 worked for me! My issue started after I ran a bunch of Windows updates

    ReplyDelete
  132. Fix 1 worked for me =)) After searching the interwebs and trying various trial and continual errors, I finally found your post. Thanks for taking the time to 'share the wealth'!

    ReplyDelete
  133. Your a godsend. I have been having so much hair pulling trouble with outlook. Your second tip brought me to the brink of tears. I can now fix all of the outlook issues. Worked on mine and will now work for the others. Any ideas why this happens? why you have to create a graphics key? I wasnt having trouble for the longest time then all of a sudden kaput. Anyways thanks again.

    ReplyDelete
  134. Fix 1 worked great. I had only cheked the main add-ons, not the Com add-ons. Great work.

    ReplyDelete
  135. I Can't Run Lync in safe mode and it always crashes :(
    Please Help me

    Netola

    ReplyDelete
  136. That helped, thanks!

    ReplyDelete
  137. Abby reader was my problem as well, thank you!

    ReplyDelete
  138. I have been looking for this fix for about 1 week, and this finally help me..!! Thanks a lot...

    ReplyDelete
  139. Not working at all.
    Neither the 1st or 2nd Option.

    Please suggest.

    ReplyDelete
  140. Not able to start in safe mode ...
    Registry option didn't helped

    ReplyDelete
    Replies
    1. tried repair via Programs and Features @Control Panel yet?

      Delete
  141. Fantastic, Fix 1b worked for me. Can't believe it after everything else I've tried it was that simple. Thanks so much

    ReplyDelete
  142. NO fix here :(
    Something went wrong
    we couldn't start your program. Please try starting it again.
    If it won't ..... bla bla bla

    ReplyDelete
  143. Fix 2 worked for me :D Thanks!!

    ReplyDelete
  144. Fix #2 worked for me! YAY! Thank you so much :)

    ReplyDelete
  145. I used to have to wait for between 2 and 5 minutes for Outlook to start daily. Now it starts immediately after I used your fix 2. Thanks

    ReplyDelete
  146. Fix 2 worked like a charm. Thanks for taking the time to write this workaround.

    ReplyDelete
  147. I have fixed word but cant seem to open excel in safe mode and dont know how and its still having problems -- can anyone help?? i unticked the add in for that ABBY fine reader thing then ticked the box to disable the acceleration thing but those still havent made a difference to excel

    ReplyDelete
  148. Hi all, I know this post is more than likely late but for anyone else receiving the dreaded Outlook has stopped working error (Office365 / outlook 2013).
    Just to mention, I have just about tried all the solutions there are to fix this issue to no avail and I am not even going to mention all the solutions as there are plenty. In case you feel that you have also exhausted all options, please continue reading|:
    Firstly my issue was caused due to a bad .dll file in c:\Windows\system32\ folder, more specifically the uiAutomationCore.DLL file. My computer had some bad clusters on the hard drive and after running chkdsk /r I noted that the above file in question was located at that bad cluster. So after windows marked the bad clusters as "BAD" and not to use them anymore, I copied the uiAutomationCore.DLL form another computer with the same specs and same OS (Windows 7) and replaced my corrupted one with the copied one.
    Guess what, no more Outlook App crashes.
    Please note that should you take this advice and ruin your computer in the process, it is totally at your own risk. It worked for me though.
    I really hope that this bit of information can help someone else experiencing the same issues and if not, Good luck in your journey to find a solution to this very common problem!

    ReplyDelete

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