[Fixed] Office 2013 has stopped working!

11:57 AM


Microsoft Excel has stopped working.
Microsoft Word has stopped working.
Microsoft Outlook has stopped working.
Microsoft PowerPoint has stopped working.


Hi Friends,

Like you, I faced this problem after I upgraded my MS Office 2010 to MS Office 2013 and spent plenty amount of hours trying to fix it.
YES IT'S FRUSTRATED! Just look at the screenshot of me trying to find a solution on this:


Event Viewer Errors:

(might be varies from you, but you get the picture)

Faulting application name: EXCEL.EXE, version: 15.0.4420.1017, time stamp: 0x50673286
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x70c
Faulting application start time: 0x01ce148bae1be7ed
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: unknown
Report Id: ec6f1ad1-807e-11e2-ba40-4437e69e70e1

Faulting application name: WINWORD.EXE, version: 15.0.4420.1017, time stamp: 0x5067349a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x588
Faulting application start time: 0x01ce13fb6fe1ad27
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: unknown
Report Id: ae8f3bec-7fee-11e2-90f9-4437e69e70e1

Faulting application name: OUTLOOK.EXE, version: 15.0.4420.1017, time stamp: 0x506734e2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x8cc
Faulting application start time: 0x01ce13f3e5651137
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: unknown
Report Id: 27012797-7fe7-11e2-bcd6-4437e69e70e1

The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

InitializeSvcAPI failed with hr = 0x80048883

By the way, just for your information; I'm running Windows 7 Professional 64-bit and Microsoft Office 2013 Standard 32-bit.

The Solutions

I have 2 known fixes here; before trying anything, please make sure you can run excel/winword/powerpoint/outlook in safe mode, otherwise these 2 fixes is not for you. I'll use Excel for example.
Press Win + R for run, then enter excel /safe
If Excel 2013 successful run in safe mode, proceed with the fixes, else go back to Google. Good luck.

Fix 1: If you have an Epson Scanner / ABBYY-FineReader

(ABBYY-FineReader is a software bundled together with Epson Scanner)

Fix 1a
1. Run Excel in safe mode. (Win + R ; "excel /safe")
2. Go to File - Options
3. Go to Add-ins
4. Choose COM Add-ins and press Go...
5. Uncheck every box and press OK.
Try to run Excel normally now.

Fix 1b
1. Go to Control Panel
2. Click on Uninstall a program
3. Right click on ABBYY-FineReader and click uninstall.
4. Restart if necessary.
Try to run Excel normally now.

Update: another fix for ABBYY-FineReader
Open ABBYY-FineReader, go to the help menu and search for new updates. Download the newest update. Uninstall ABBYY-FineReader and then reinstall it with the newly downloaded update. Now ABBYY-FineReader works flawlessly scanning into Word and Excel. Also, the newest update does not use add-ins to do it.
(thanks to Anonymous commenter on August 1, 2015)

Fix 2: Disable hardware acceleration

(This fixed MY problem!)

1. Run regedit (Win + R ; "regedit")
2. Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common
3. Create a New Key and name it "Graphics"
4. Select Graphics, right-click on the right panel and create a New DWORD (32-bit) Value and name it DisableHardwareAcceleration.
5. Enter Value data as 1
Try to run Excel normally now.

For some reason, if you're using any USB docking station with DisplayLink driver, please uninstall or update the driver to atleast version 7.1 M1.
Link to download: http://www.displaylink.com/support/downloads.php

Good luck!

Give me a Like, a +1 or just drop a comment if this fix yours! :D

Regards,
Jo.

Share this :

First
249 Comments
«Oldest   ‹Older   1 – 200 of 249   Newer›   Newest»
avatar

Fix 2 works for me!

Thanks a bunch!

Reply
avatar

My problem started when i installed a epson printer. I removed the Abby reader and now everything works fine. Thx

Reply
avatar

Removed the Abby reader it works now. Thanks!

Reply
avatar

Any idea what caused the problem in Fix 2?
I recently upgraded to IE10 and the same problem occured (to IE only).. I had to disable the "accelerated graphics" in Internet Options to make it work

Reply
avatar

Try uninstall or update drivers for DisplayLink (http://www.displaylink.com/support/downloads.php) to atleast version 7.1 M1
Then undo all the fixes you did for Fix 2 (OR just simply edit the value of DisableHardwareAcceleration to 0)

Reply
avatar

Uninstalling the ABBY-Fine Reader worked for me! Thank you SO much!!!

Reply
avatar

Fix 2 worked for me as well ! hooray and thanks so much !!

Reply
avatar

Nothing work :-(
Windows 7
I don't find ABBY-Fine Reader?
i do fix 1a and fix 2

Reply
avatar

fix 1 works for me! thank you so much! =))

Reply
avatar

Thank you. Spent about 3 hours searching the web for an answer before I hit upon your link. Starting on the Microsoft Support site was my first mistake. Once I removed the suggested Add-In the applications ran successfully.

Reply
avatar

Fixed thanks!

Reply
avatar

Dude, you are a genius. so far so good. fix 2 is working. didnt pay an arm and a leg to have these programs not work.

Thanks!!!!

Reply
avatar

Thanks bro
I Disable hardware acceleration and its working !

Reply
avatar

After 1 week looking for a solution and three Microsoft technicians working remotely with my pc, I simply use Fix 2 and everything works again!!! Thank you..

Reply
avatar

Fix2 worked for me, thanks

After running word one time, I deleted the key in the register again and now it works just fine.

Reply
avatar

Upgrade software DisplayLink worked for me!

Reply
avatar

Removed the Abby reader it works now, thank you. :) cheer

Reply
avatar

Brilliant, thanks so much

MB007

Reply
avatar

Fix 2 worked for me, much appreciated.

Reply
avatar

Fix 2 worked. Thanks, I was really getting frustrated trying to figure this out!

Reply
avatar

Thanks! Removing the Abby Fine Reader solved the problem.

Reply
avatar

Hi!

Microsoft should consult you when they make something from now on.

Fix 2 did it for me.

What the hell are they doing? How can this be?

Reply
avatar

I ran both fixes and it works great. Thanks for the post!!

Reply
avatar

Thanks Jo. You saved me several hours of work where I might not have found the issue anyway. Again, Thanks

Reply
avatar

Fix 1 worked for me. Many thanks, I can get to bed at a decent time tonight as I have had some late nights installing and re-installing, along with trying numerous other so called fixes. Much appreciated.

Reply
avatar

Nothing is working for mehttps://lh6.googleusercontent.com/-LIr-ZdDp2xI/T2WEYDacVnI/AAAAAAAACaY/W7MF5qKO2sE/s47/06.gif

Reply
avatar

What's the error you facing?

Reply
avatar

Do you have DisplayLink installed? I guess that might be the problem

Reply
avatar

Stupid Epson!!!

Thanks... Your fix worked like a charm...

Reply
avatar

Uninstalling Abbyy Fine Reader Worked perfectly for Me, Thanks.

Reply
avatar

Hi Fix 1 worked for me perfectly - thank you so much. (h)

Reply
avatar

I cant even find this KEY button when i browse

Reply
avatar

you mean HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common ?
or HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Graphics ?

Reply
avatar

Hi Jo,

none worked for me. Here is my problem.

I have a macro that exports a worksheet as pdf. code is working perfect for 2007, 2010 but creating problem in 2013. I ran the code in debug mode. everything is fine but as soon as the below line is executed. it says Excel has stopped working :

sht_Output.ExportAsFixedFormat xlTypePDF, sItem & "/" & filename, xlQualityStandard

I am not sure what the problem is. I am able to export as pdf manually but the VBA in excel 2013 is giving that error. I will highly appreciate a solution to this problem.

Thanks in advance

Reply
avatar

I don't exactly know why do you need a macro to export to PDF?
Just "Save as" the worksheet and choose "Save as type" as PDF?

Reply
avatar

I have an excel report with Emp Name , Address, phone No etc details.. These details are also stored in a separate sheet (say data_sheet). My macro basically
copies the data from data_sheet and pastes them in report and the save the report as pdf.

This is an automatic process to generate pdf reports for all employees and works great in excel 2007, 2010.

need help to do this in excel 2013

Reply
avatar

Hi Joe,

The reason i am using a macro to save sheet as pdf is because i have a report with Emp Name , Address, phone No etc details. this report is being produced for n no of employees.

Details of these n employees are stored in a separate sheet (say data_sheet).

My macro basically copies the data from data_sheet and pastes them in report and then save the report as pdf.

This is an automatic process to generate pdf reports for all employees and works great in excel 2007, 2010.

need help to do this in excel 2013

statement that i am using is :

sht_Output.ExportAsFixedFormat xlTypePDF, sItem & "/" & filename, xlQualityStandard

I am not sure what the problem is. I am able to export as pdf manually but the VBA in excel 2013 is giving that error. I will highly appreciate a solution to this problem.

Thanks in advance
:((

Reply
avatar

FIX 2 WORKED

THANK YOU

Reply
avatar

Solution 1a worked for me! Thank you very much for your clear, helpful instructions! Yay!

Reply
avatar

I love you,it fixed by fix1a ... :)

Reply
avatar

I can't believe I had to change the registry - thanks for the tip; why does microsoft beta test its products on the poor general public - I spent 12 hours of my life and paid cash for the privilege before I found this blog......we should send microsoft an invoice

Reply
avatar

hello
I have office 2013
when run word 2013
Microsoft Word
Microsoft Word has stopped working
Windows can check online for a solution to the problem the next time you go online.
Check online for a solution later and close the program
Close the program
Debug the program
help me

Reply
avatar

I should just add my remarks to help others since my conclusions are definitive.

The Control Panel repair (local or online) didn't do anything except force me to find my license keys.

Fix 1a worked for me, since installing my Epson printer is apparently what caused the ABBYY software to be installed. This included the "COM add-in" for Office 2013, and that is what broke things. It broke, unbeknownst to me, after I installed the printer. I did not need to uninstall the software, only disable (uncheck) the add-in from the Options in BOTH programs while in /safe mode, and then I could run Word and Excel normally without incident.

Thanks for the help, OP!!

Reply
avatar

You're a hero! Fix 2 worked :-)

Reply
avatar

fix2 worked for me. ^________^
Thank you very much. I hv tried many ways but not fixed.
Now i'm so glad! Thanks again!

Reply
avatar

All I had to do was install the DisplayLink update. Totally random but IT WORKED!!! Can't thank you enough. I've spent hours on this and days without MS products on my office computer so...hooray!

Reply
avatar

Made the mistake of trying the Microsoft sites....yep....not much help but your suggestions worked a treat. We must like punishment from MS - pay for a product that does not work out of the "box" and than spend time fixing the product instead of using it!!!

Reply
avatar

THANK YOU SO MUCH for posting solutions to this issue!!!!!!!!! 2.5 hours of frustration uninstalling, reinstalling and trouble shooting this problem. Like other commenters, Microsoft trouble shooting was NO help! I tried fix # 1 and # 2 and neither worked for me. Uninstalling Abbyy Fine Reader was the fix! Thanks again!!! :)

Reply
avatar

thank you very much, fix2 worked. I spent long time last time when i had trial version of office 365 where word was hanging. Now i had bought office 2013, again word was not working. Spent late night yesterday on this for 2-3 hrs and couldn't find any solution. This is great. Just one query, does the fix 2 - to disable HW acceleration have any affect on office? is it by default enabled and what is the use of it?

srinivas KC

Reply
avatar

did #2. good job. thanks. - reggie b

Reply
avatar

try closing the jusched.exe then run the apps

Reply
avatar

Fix 2 worked for me....Thanks dude..

Reply
avatar

Thanks !!! Fix 1 worked perfect for me!!

Reply
avatar

You are a HERO fix 2 works Thanks

Reply
avatar

Fix 2 Works fine to me!!!!

THANKS A LOT!

Reply
avatar

Thank you! Disabling the Abbyy Add-In worked for me.

Reply
avatar

Fix 1 is ok.
Thanks

Reply
avatar

Awesome, this worked. Thanks!

Reply
avatar

will this work on Excel 2010?

Reply
This comment has been removed by a blog administrator. - Delete
avatar

(b) thank you very much ! fix 2 worked well for me.

Reply
avatar

Fix #2 helped me....thank you so much!

Reply
avatar

Hi! Just installed a new Epson printer, tried the removal of the ABBY and Word 2013 now works again, after some fruitless searching on the official help sites. Many thanks!

Reply
avatar

fix 1a worked for both word and excel.

thanks

Reply
avatar

THANK YOU! You saved me SO much time!

Reply
avatar

Updating the DisplayLink drivers did the trick here without messing with the registry. Great Hint!

Reply
avatar

On one machine, I had to disable graphics acceleration and on another, uninstall the fineprint reader. Thanks very much, both solutions came in handy!

Reply
avatar

the one that worked for me is fix 1a. my boss was waiting for a document from me and I got stuck there. dude, you saved my life!

zillions of thanks!

Reply
avatar

Win7-64, Office2013, Epson WF-5320
All Office 2013 Apps started Splash Screen crash after installing Epson Suite. Uninstalling all Epson Software was temporary fix (but needed printer to work). Reinstalled Epson Suite. Used SafeMode startup of each app and deactivated COM Add-ins. Then, uninstalled AABBY OCR from Programs and Features (so problem could not come back). Epson will still Print, Scan, and Fax but will have to look elsewhere if needing OCR functionality.

Reply
avatar

Oh, and Thank you very much for this blog article. Saved me a lot of work.

Reply
avatar

Fix 1 works for me!!. Thank you very much!!

Reply
avatar

Send to Bluetooth was the problem for me. Just had to backup and delete HKLM\Software\Microsoft\Office\Word/excel/Powerpoint\Addins\BtOfficeAddin.BtOfficeIntegration.1.

Reply
avatar

Amazing. You are awesome Jo. Fix 2 Worked for me.(h)
You are a savior. Had almost uninstalled office 2013 and was going to 2010.

Reply
avatar

Hey,

This is a brilliant solution, helps reduce the friction for those of us who have to straddle the line. I love GDocs, but still have to use MS Office for a lot of things. Can't wait for the big roll-out to happen!

More information visit :- Microsoft Office Help & Support

Thanks
Candy Smith

Reply
avatar

FIX1 WORK OK ! Uninstall ABBYY.

Reply
avatar

U SIKK GUY DOSTA IT WORKED FOR MEEE (h) TARI MARO SARAY

Reply
avatar

I had this problem and none of the above worked for me. Didn't have any of the offending add-ons and disabling hardware acceleration didn't fix it. But Word/Excel had been working fine until sometime recently when they suddenly stopped working. So I did a system restore back to a restore point prior to a recent Windows "critical update" and voila, everything works again!

How in the name of everything sacred Microsoft can get away with releasing products as fragile and poorly engineered as this defeats me. I am so grateful my other computer is an Apple Mac!!

Reply
avatar

Fix 2 worked thanks after weeks of looking!

Reply
avatar

# 2 worked for me!!! Thank you.. I'd buy you a drink if you were right here! :)

Reply
avatar

#2 Worked for me, after weeks of trawling for a solution. My hat goes off to you

Reply
avatar

Fix 1 worked for me as well. Thanks a lot. I have no idea why Epson software brings down Office 2013 while it works fine with all previous versions. (h)

Reply
avatar

Thank you! I added a new Epson printer and my excel, word, etc stopped. Fix #2 worked for me.

Reply
avatar

Fix1 was great help for me. Thank you!

Reply
avatar

Epson printer.... grrrr.
Fix 1 worked for me.

Reply
avatar

Agree...Epson printer...grrr
Removing Abbyy worked for Windows 7....Thank you!

Reply
avatar

3 days of swearing and frustration resolved by removing the Abbyy.
All working now.

Celebratory drinks required I believe...

Reply
avatar

Excellent! ... Resolved!

Reply
avatar

abbyy removin,g worked for me

Reply
avatar

thanks.. helpful..problem sort out...

Reply
avatar

You Sir are a freaking genius!!! Fix 1B worked like a charm.

Reply
avatar

Fix 1 worked perfectly! Thank you, sir!

Reply
avatar

Fix 2 worked for me.
Thanks.

Reply
avatar

#2 worked. amazing. thank you

Reply
avatar

We can get instant solution of windows 7 problem, just call us help desk number. This is so informative for you .just go through this url.
Fix Windows 7 Error 1068
Thank you

Reply
avatar

removing abbey-fine did the trick thank you.

Reply
avatar

Solution 2 fixed my customer problem !!
Can Bill him now $$$ :-)
Thank You !!!

Reply
avatar

For me Excel and Word didn't work even in safe mode. So I copied all the *.bak files form office folder to another place. Than i renamed the bak files by removing bak extension - that is how I got dll and exe files. After that I copied dll and exe files back to office folder. It worked.

Reply
avatar

Fix 2 worked for me. Thanks so much!

Reply
avatar

Thanks a million, after two days working on this problem, the registry key solution did it for me.

Reply
avatar

Fix 2 worked!!! Thanks

Reply
avatar

Play the games you love. Discover and download new games

EA Games Help

Reply
avatar

Great fix on the abby thingy - worked perfect!! thanks.

Reply
avatar

My Excel crashes even in safe mode and I am using Windows 8 64bit OS. I spent many hours searching the web for a solution and finally your fix 2 solved my problem. Thank you very much for sharing this solution here.

Reply
avatar

Thank you!!! Fix #2 worked like a charm.

It's pathetic that Microsoft can't bother to publish a KB document to help its customers resolve this issue. Hire this guy Microsoft! And patch your dang software while you're at it!

Once again, many thanks to Jo! You truly save me a ton of frustration.

Reply
avatar

The registry key worked for me, thanks!!!

Reply
avatar

Our services to Get instance Help , if you have facing any problem about windows 7 ,then please go through this Url its help you.
error 1068 windows7
Thank you
Aalia lyon

Reply
avatar

Second Step Really Slove the problem for me. Initially My outlook was getting hanged to "loading profile" everytime I was trying to open it.
Thanks a lot

Reply
avatar

Thank you so much for this advice, it looks it is working for me !!
Lenovo Thinkpad + Office 2013 SmallBusiness

Reply
avatar

thank you it works for me fix 2.
even MS techs could not resolve my issue.
thank you

Reply
avatar

excellent! thank you so much!

fix 1a worked for me though it was ABBY PDF Transformer 2.0 COM Add-In causing the issue in all Office apps

Reply
avatar

THANK YOU!!!! I have spent over 8 hours on google and all I could find was to update my ATI Video Drivers and was ready to start reloading my windows. Fix #2 worked for me!

Reply
avatar

Fix 1 b works a treat! cheers!

Reply
avatar

Disabling the Epson ABBYY software (fix 1b) worked like a charm. I had no idea I even had that software installed. You saved me untold hours of trying fix the problem myself. THANK YOU!

Reply
avatar

Hi,
Fix 2, worked for me. Thanks alot.

Reply
avatar

Fix 2 saved my ass. THANK YOU. [win7-64bit]

Reply
avatar

Fix 2 worked like magic. After long 3 weeks of struggling and trying different way of fixing this issue.
THANK YOU for sharing this...

Reply
avatar

Hello,

I have the same problem, Word ok, excel ok but only powerpoint crash. I have tried fix 1 and fix 2 but it doesnt work, any idea more?

Reply
avatar

Have you tried running powerpoint in safe mode?

"powerpnt /safe"

Reply
avatar

Fix 2 worked for me. Thank you very much!

Reply
avatar

worked for me also :D :D

Reply
avatar

Fix2 (regedit) worked for me. Thank you!! I owe you a beer! (h)

Reply
avatar

Jo, fix # 2 worked for me immediately! This error happened to my office 2013 out of nowhere and I've been troubleshooting for days! I was going to end up rebuilding my entire machine. Do you know the source of this issue? Thank you so much! I owe you one

Reply
avatar

Thank you so much. It's works.

Reply
avatar

I think I love you. This took me forever to resolve. HW Accel fix looks like it worked for me. Classic MS.

Reply
avatar

I removed Abby Fine Reader and a I fixed the problema. Thank You

Reply
avatar

ty u save my life dude :3 y will repost this information
8-)

Reply
avatar

Wow!!!!! Fix 2 seems to work..... and i hope it continues to work.

Reply
avatar

Making changes directly in registry is not a good idea.

For Fix 2, you can disable hardware acceleration without editing registry.
On top left, go to File|Options|Advanced| Scroll all the way down and Check the box for 'Disable hardware graphics acceleration'.
Screenshot: http://support.microsoft.com/Library/Images/2770068.JPG

Reply
avatar

That is correct, but when you can't run any office apps (MS XXXXX has stopped working) and I don't think you can select disable hardware acceleration at safe mode, have to edit registry as last resort
@-)

Reply
avatar

OMG, you saved me. After spending many days researching the net, trying tens of methods, only your fix 2 saved me. I love you my friend. Microsoft guys should consult you.

All the best and keep posting fixes,
VNT

Reply
avatar

Fix 2 worked...thank you!!!

Reply
avatar

Fix 2 worked for me as well, thank god I was about to spike my laptop on the plane yesterday. My issue was the following

Try to open any microsoft office file that was previously created (word, excel, etc..) and it would fail to open, then ask me to start in safe mode. I would have to physically launch excel in safe mode, then close, then re-open normally, then open a file for it work properly. Adding the disable parameter corrected all of my office problems.

THANKS!

Reply
avatar

This Fixed applied to me, great help, you saved my day.

Reply
avatar

Solved: Microsoft Office 2013 Has Stopped Working: http://www.wiknix.com/microsoft-office-2013-has-stopped-working/

Reply
avatar

Thank you. #2 worked for me.

Reply
avatar

Uninstalling abbyreader worked for me. Bloody marvellous! Installed 3 times - so frustrating !!

Reply
avatar

#2 is what finally fixed it for me. after 40 min on the phone w/Microsoft, this took me 2 min to find and 2 minutes to do! Thank you!

Reply
avatar

Thank you for sharing this! The problem was solved when I unchecked Bluetooth Add-in from COM plug-ins in Word and Excel 2013.

Reply
avatar

Thank you. I downloaded the Epson software including the ABBY reader and my outlook crashed. I thought that I had a virus and ran the virus scan..Had to open it in safe mode. after searching the net, I discovered that it was the Epson printer. I then deleted everything Epson and the ABBY reader and its working fine. I will never buy an Epson product again

Reply
avatar

Fix 2 worked for me! My issue started after I ran a bunch of Windows updates

Reply
avatar

Fix 1 worked for me =)) After searching the interwebs and trying various trial and continual errors, I finally found your post. Thanks for taking the time to 'share the wealth'!

Reply
avatar

Your a godsend. I have been having so much hair pulling trouble with outlook. Your second tip brought me to the brink of tears. I can now fix all of the outlook issues. Worked on mine and will now work for the others. Any ideas why this happens? why you have to create a graphics key? I wasnt having trouble for the longest time then all of a sudden kaput. Anyways thanks again.

Reply
avatar

Fix 1 worked great. I had only cheked the main add-ons, not the Com add-ons. Great work.

Reply
avatar

I Can't Run Lync in safe mode and it always crashes :(
Please Help me

Netola

Reply
avatar

That helped, thanks!

Reply
avatar

Abby reader was my problem as well, thank you!

Reply
avatar

I have been looking for this fix for about 1 week, and this finally help me..!! Thanks a lot...

Reply
avatar

Not working at all.
Neither the 1st or 2nd Option.

Please suggest.

Reply
avatar

Not able to start in safe mode ...
Registry option didn't helped

Reply
avatar

Fantastic, Fix 1b worked for me. Can't believe it after everything else I've tried it was that simple. Thanks so much

Reply
avatar

tried repair via Programs and Features @Control Panel yet?

Reply
avatar

NO fix here :(
Something went wrong
we couldn't start your program. Please try starting it again.
If it won't ..... bla bla bla

Reply
avatar

Fix 2 worked for me :D Thanks!!

Reply
avatar

Fix #2 worked for me! YAY! Thank you so much :)

Reply
avatar

I used to have to wait for between 2 and 5 minutes for Outlook to start daily. Now it starts immediately after I used your fix 2. Thanks

Reply
avatar

Fix 2 worked like a charm. Thanks for taking the time to write this workaround.

Reply
avatar

I have fixed word but cant seem to open excel in safe mode and dont know how and its still having problems -- can anyone help?? i unticked the add in for that ABBY fine reader thing then ticked the box to disable the acceleration thing but those still havent made a difference to excel

Reply
avatar

Hi all, I know this post is more than likely late but for anyone else receiving the dreaded Outlook has stopped working error (Office365 / outlook 2013).
Just to mention, I have just about tried all the solutions there are to fix this issue to no avail and I am not even going to mention all the solutions as there are plenty. In case you feel that you have also exhausted all options, please continue reading|:
Firstly my issue was caused due to a bad .dll file in c:\Windows\system32\ folder, more specifically the uiAutomationCore.DLL file. My computer had some bad clusters on the hard drive and after running chkdsk /r I noted that the above file in question was located at that bad cluster. So after windows marked the bad clusters as "BAD" and not to use them anymore, I copied the uiAutomationCore.DLL form another computer with the same specs and same OS (Windows 7) and replaced my corrupted one with the copied one.
Guess what, no more Outlook App crashes.
Please note that should you take this advice and ruin your computer in the process, it is totally at your own risk. It worked for me though.
I really hope that this bit of information can help someone else experiencing the same issues and if not, Good luck in your journey to find a solution to this very common problem!

Reply
avatar

This worked for me as well!

Reply
avatar

Thanks - helped Outlook 2013 problem "loading profile" that lasted forever!

Reply
This comment has been removed by a blog administrator. - Delete
avatar

Fix #2 worked like a charm. Thanks for the help.

Reply
avatar

thanks fix 1 worked for me :)

Reply
avatar

Thanks, fixed Outlook 2013 launching in safe mode but not normally

Reply
avatar

Woo hoo! Thanks a bunch Fix 2 worked like a champ!

Reply
avatar

Awesome blog and i really like the way you write. Keep up the good work. thanks again! Visit- Windows live mail support

Reply
avatar

Thanks !!! fix 1b worked for me !!

Reply
avatar

Thank you so much! Fix 2 worked for me

Reply
avatar

Glad I wrote something that helped at least 3 persons out there in this world :-) visit more info Windows live mail help also Call +1-800-231-4635 (Toll Free).

Reply
avatar

thanks-where would we be without selfless individuals like yourself who share their secrets!
solution two worked a treathttps://lh6.googleusercontent.com/-Q5lMkgcmVR4/T2WEWkNi3MI/AAAAAAAACZ4/7VBYeVbx7kA/s36/01.gif

Reply
avatar

Graciaaaaaaaas

Reply
avatar

Thanks, it worked (h)

Reply
avatar

thank you so much! Definitely fixed mine - it was the ABBYY reader that was screwing it all up. thanks again - easy fix!!

Reply
avatar

Fix #2 is the whip!
Thank you much!!

Reply
avatar

Fix #2 worked! Thank you!! Also, thank my colleague letting me know this page!!:)

Reply
avatar

Thanks so much!!!!! Fix 2 worked for me!!!!!

Reply
avatar

solution 2 worked for outlook 2013 hanging on "loading profile" Thanks a bunch!

Reply
avatar

DisableHardwareAcceleration helped. Thanks a lot!!!
Macro that builds a Pivot table gave random access violations.
Thanks a lot!!!

Reply
This comment has been removed by a blog administrator. - Delete
avatar

Thank you!!! It works for me after disabling graphic acceleration

Reply
avatar

I don't quite know exactly how to implement #2, particularly step 4. I don't know what "...create a new DWORD (32-bit) Value..." means. Can someone spell it out more clearly?

Reply
avatar

The blog was absolutely fantastic! Lot of great information which can be helpful in some or the other way. Keep updating the blog, looking forward for more contents...Great job, keep it up..

Reply
avatar

Hardware Acceleration fixed for me. This should be the first result on google!

Reply
avatar

Just tried the quickest way-fix 1a and it works! I believe fix 1b plays the same role but just sweep off the incompatible modules thoroughly. Fantastic solution!
Thank you so much!

Reply
avatar

Worked for me. Thank you so much! I have Outlook 2013 on Win 8.1.
Problem - Outlook would freeze at loading profile and never start. It would start in safe mode but hang after some time.

Thanks again.

Reply
avatar

I spent way too much time on this, then I found this blog. I am NOT a computer technician, so going into the registry made me extremely nervous. However, desperate times call for desperate measures. After banging my head with disabling Add-ins, repairing/uninstalling/re-installing Office, I tried Option 2 to fix my Outlook. Easy as pie, problem solved! This is genius - thank you! Wished you worked for Microsoft.

Reply
avatar

Tried everything imaginable. I don't have ABBYY installed, but I DO have an external USB Dock. After reading your solution (and before trying to fool around with all that display driver) I tried your "Fix 2" - it worked for me!
Thanks a lot!

Reply
avatar

Thank you so much, this was driving me crazy. Abbyy uninstall fixed it for me.

Reply
«Oldest   ‹Older   1 – 200 of 249   Newer›   Newest»

Leave a comment